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"Dental pain"

About: Royal Cornwall Hospital (Treliske) / Orthodontics

(as a staff member),

I was in work just started my new job and was having horrendous pain in my back tooth. I rang dental team and they done a phone consultation. I explained all my symptoms and they said that I had a infection and needed antibiotics. 

They got a prescription ready for me to collect from you he hospital. They were helpful friendly and I was so grateful that I got my prescription and got rid of my tooth infection.

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Responses

Response from Jess Saunders, Patient Engagement and Feedback Coordinator, Patient + Family Experience Team, Royal Cornwall Hospitals NHS Trust 3 years ago
Jess Saunders
Patient Engagement and Feedback Coordinator, Patient + Family Experience Team,
Royal Cornwall Hospitals NHS Trust
Submitted on 15/09/2020 at 13:27
Published on Care Opinion at 13:27


picture of Jess Saunders

Dear Raibg77,

Thank you for taking the time to share your story with us, please accept my apologies for the delay in responding to you on here. I was pleased to see that the team in the Oral Surgery were able to help alleviate your pain by prescribing you antibiotics quickly. I hope that your infection has now gone and you are no longer in pain.

Thank you again for taking the time to share your story with us.

Best wishes,

Jess

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