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Staff put me at ease

Posted By Sorearm

"Staff put me at ease"

About: Queen Margaret Hospital / Day Surgery

(as the patient),

Went to hospital for day surgery for the removal of displaced capitellar fragments from my left elbow. Although I was nervous all the staff put me at ease and were all fantastic.

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Responses

Response from Mandy Clark, Senior Charge Nurse, Day Surgery Unit, Forth Valley Royal Hospital, NHS Forth Valley 3 years ago
Mandy Clark
Senior Charge Nurse, Day Surgery Unit, Forth Valley Royal Hospital,
NHS Forth Valley

Submitted on 01/09/2020 at 17:57
Published on Care Opinion at 17:57

Dear Sorearm

Thank you for taking the time to post about your recent experience in Day Surgery, I am delighted to see you had a positive experience and that staff were able to put you at ease during your admission as it can be a very frightening experience for people coming into hospital.

I will pass on your lovely comments to all staff, and I wish you well in your recovery

Kind regards

Mandy

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