I visited the urgent care department on Sunday night after receiving an appointment from the 111 service.
As I rarely visit the doctor and never the hospital I was very apprehensive, particularly in the present situation.
I had been given an appointment time and only had to wait for 10 minutes .
The reception staff were lovely and very cheerful.
The young doctor who attended me was friendly, polite, professional and very helpful.
The standards of hygiene were excellent
Thank you.
"Very professional "
About: Royal Stoke University Hospital Royal Stoke University Hospital Stoke-on-Trent ST4 6QG
Posted via nhs.uk
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from Royal Stoke University Hospital