This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Visit to A&E

Posted By Del Boy 73

"Visit to A&E"

About: Royal Cornwall Hospital (Treliske) / Emergency Department Royal Cornwall Hospital (Treliske) / Oral and Maxillofacial

(as the patient),

I’d passed out in the early hours (330am) and fallen hitting my head and splitting my ear! I’d been sick subsequently until 930am and was referred to Treliske Hospital following a call to 111 and a conversation with a clinical Dr. I was looked after by Frankie (bloods, drip and ECG) Dr Stefan (assessment, stroke tests and CT scan) and Hannah from Max Fax who stitched my ear back together! ! All of whom were professional, friendly and very caring! Thank you all.  

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Jane Michell, Complaints Manager, Royal Cornwall Hospitals NHS Trust 3 years ago
Jane Michell
Complaints Manager,
Royal Cornwall Hospitals NHS Trust

Submitted on 01/09/2020 at 18:52
Published on Care Opinion at 18:52

Dear Del Boy 73,

My name is Jane and I am the Matron for Emergency Care. I am sorry to hear of your accident but very glad for your positive comments regarding your care and treatment in the Emergency Department.

We always aim to ensure patients are treated in a caring and compassionate way and that you receive your treatment in a timely manner. I will willingly pass on your kind comments to the staff you mention that were involved in your care.

I hope you are making a speedy recovery.

Kind Regards

Jane

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k