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Day Assessment Unit

Posted By Bubziee

"Day Assessment Unit"

About: Whipps Cross University Hospital / Maternity

(as the patient),

I went there for my following day checkup as I was admitted their for one day due to high blood pressure, I was brought in by a really nice nurse to the bed but there was one of the most arrogant and rude midwife I came across, she didn’t check me well and said you are not suppose to come here as there is nothing wrong! I don’t have any interest in coming in but my doctor called me to get checked that day. She ruined my day she ruined my week because of her behaviour   with me all time, my baby was in odd position so she was not able to get his heartbeat right so she became so aggressive with my baby saying “My god! Jesus!”. I’m sorry but I had the worst experience there and I wouldn’t ever recommend anyone someone going there!

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Responses

Response from Whipps Cross University Hospital 3 years ago
Whipps Cross University Hospital

Submitted on 01/09/2020 at 08:27
Published on nhs.uk at 08:40

Dear Bubziee

Thank you for taking the time to contact us with your feedback. We were very disappointed to learn that your experience did not match the expectation you had of us. We would like an opportunity to investigate the issues you have raised and the findings of our enquires will be shared with you. We would therefore like to request that you contact our PALS  team on site with your details-wxpals.bartshealth@nhs.net or telephone 0208 535 6438.

Thank you

Kind regards

Central Complaints

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