This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Minor Injuries visit

Posted By Sinc

"Minor Injuries visit"

About: New Victoria Hospital / Minor injuries unit

(as the patient),

Staff at door made me remove my gloves. Their manner was offensive. I am at high risk and wear protective gear when out. I sanitise with gloves on and wash hands with gloves on if I need to use the toilet. Then I sanitise again.

In one and half hours i was in waiting room no one wiped down chairs as they became vacant. My doctor's practice nurse previously said I should wear my gloves.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 3 years ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde

Submitted on 28/08/2020 at 09:37
Published on Care Opinion at 09:37

picture of Nicole McInally

Dear Sinc

Thank you for your feedback.

I was sorry to read of your experience at the Minor Injuries Unit. We understand how worrying this time is for everyone and we are committed to ensuring everyone's safety and well being when receiving health care. I will share your post with the staff at the Minor Injuries Unit so that they can address the issues you have raised.

Kind Regards

Nicole

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Sinc (the patient)

I hope this thoughtless behaviour will not have put me at risk.

I think the staff need to be better trained, and their manner to patients needs to be improved

Opinions
Next Response j
Previous Response k