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Care Opinion

Welcoming

Story from nhs.uk

"Welcoming"

About: Hinchingbrooke Hospital

This was follow up appointment from treatment last October to remove a BCC on nose.

Despite the Covid-19 restrictions the staff could not have been more helpful or welcoming.

Today, I received a letter detailing what was done and agreed. It was such a friendly letter. Staff must all be so busy at this time, yet they did not stint on their time to send an informative letter explaining everything. Thank you Plastics and Dermatology.

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Responses

Response from Bernadette Jacques, Head of Complaints and Clinical Risk, North West Anglia NHS Foundation Trust 3 years ago
Bernadette Jacques
Head of Complaints and Clinical Risk,
North West Anglia NHS Foundation Trust

Submitted on 11/09/2020 at 16:31
Published on Care Opinion at 16:31

Thank you for taking the time to respond following your visit to our hospital. It is always a pleasure for our staff to read comments such as yours and I will ensure they are passed on.

Kind regards

Bernadette Jacques

Head of Complaints and Clinical Risk

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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