"Exemplary service"

I found the service to be accessible and preferred the self - referral method of access. I was offered treatment at a local venue and received text reminders of my appointments every week. The people I spoke to on the telephone were friendly, understanding and non-judgemental and I found their organisation and communication skills to be exemplary. This is very helpful at the beginning of therapy, when one's own abilities can be somewhat diminished by their condition. I started therapy in February 2020 and, after a short hiatus due to Covid 19, was able to resume treatment in my own home via video link. This flexibility facilitated completion of my therapy. I cannot praise my therapist enough. He guided me through recovery with skill, compassion and empathy and he is truly a credit to your organisation. I am in a very different place today, compared to 6 months ago and this is wholly because of the treatment I received from this service. I cannot thank you enough.