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Care Opinion

Accident

Posted By RIE2020

"Accident"

About: Royal Infirmary of Edinburgh at Little France / Accident & Emergency Royal Infirmary of Edinburgh at Little France / Trauma and Orthopaedics

(as the patient),

I fell on an escalator in January and was taken by ambulance to RIE.

The team that treated and looked after me were amazing, I was kept informed and treated with helpful kindness throughout from A&E to ward (s).

Post trauma I received Physio in my local community and again, such a friendly, positive service. Thank you NHS staff.

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Responses

Response from Clinical Service Manager, Emergency, Acute & General Medicine, NHS Lothian 3 years ago
NHS Lothian

Submitted on 23/08/2020 at 19:46
Published on Care Opinion on 24/08/2020 at 13:44

Thank you for your feedback, is genuinely appreciated.

We strive at all times to deliver the best care possible and are pleased that you found this to be the case on your recent visit to the RIE A&E.

Im pleased to hear that you are on the road to recovery.

Best Wishes

Gill

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by RIE2020 (the patient)

Thank you very much to take the time to acknowledge my feedback and so pleased to say, I am making a full recovery.

My friends tell me it is difficult to see which ankle was so badly injured. `Am so appreciative of the skill of the surgeon and his team. Thanks again.

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