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Care Opinion

Waiting time

Story from nhs.uk

"Waiting time "

About: Royal Stoke University Hospital

I came to discuss about my gelstational diabetes and a few other pregnancy related problems 3 weeks ago. I had an appointment and I still had to wait for one hour an a half. Today, I came in again for a new appointment and it is the same amount of time waiting to be seen . I am 8 months pregnant and I am sure I am not only speaking for myself when I say that it is extremely uncomfortable for the mother and the baby. Not sure what is the appointment policy for the hospital or what are the rules but obviously this is not working.

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Responses

Response from Royal Stoke University Hospital 3 years ago
Royal Stoke University Hospital

Submitted on 21/08/2020 at 09:32
Published on nhs.uk at 10:32

Thank you for your feedback. I am sorry to hear that you have been experiencing such long waits. I can appreciate how uncomfortable this must be, particularly during this very hot weather we have been experiencing. I will share your feedback with the maternity team to se if there is anything else they can do to improve this going forward.

Kind Regards

Angela Grocott

Head of Patient Experience

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