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Unhelpful staff

Story from nhs.uk

"Unhelpful staff"

About: Honiton Community Hospital

Child comes in with a number of wasp stings. Hospital is empty. Nobody in reception. Staff more interested in masks than getting help for a hysterical child in pain.

Quite frankly appalling behaviour and disgusting. This NHS trust has lost its core objective and this member of staff (receptionist) embodies it.

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Responses

Response from Honiton Community Hospital 3 years ago
Honiton Community Hospital

Submitted on 19/08/2020 at 10:25
Published on nhs.uk at 14:06

Thank you for taking the time to provide your feedback. We are very sorry to hear of your experience and we would welcome the opportunity to discuss this further with you. In order for us to fully investigate your concerns and address the issues you have raised, we would be grateful if you could contact out PALS department on 01392 402093 or via email at rde-tr.pals@nhs.net so that they can take some further details from you. Once again, we are very sorry for your experience.

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