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"Wonderful Care"

About: The Great Western Hospital

I received Antibiotic Therapy from the OPAT Team. I must admit I was worried about having a line put in to receive antibiotics at home from the team. Right from the beginning I was greeted by very professional staff some full of jokes but all very cheerful after this stressful year for all. The team were fantastic people an asset and it made me feel so cross that nurses in general were passed over for a pay rise yet again when they have done so much, been so dedicated and not one had an unhappy face. They all deserve so much more for the service they all give. The quality of care I received was second to none. Thank you very much all of you its sheer dedication and you are all so dedicated to your profession whatever.

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Responses

Response from The Great Western Hospital 3 years ago
The Great Western Hospital
Submitted on 19/08/2020 at 14:19
Published on nhs.uk at 14:28


Thank you for telling us about your experience from the Outpatient Parenteral Antimicrobial Therapy (OPAT) Team. We are delighted to hear your positive feedback on the quality of care and treatment you received when they visited you at home, avoiding the need for you to come into a clinical setting. We will share your comments with the team who will very much appreciate that you took the time to get in touch.

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