This week my father had an appointment at westmarc. As a seriously disabled man, who took a stoke at 6 years old and now at 59, he is deteriorating at a rapid pace, relies on his wheelchair for ANY quality of life but it is difficult to get him to the westmarc so we organise an ambulance to collect and drop off. This week, when they came they decided he was too difficult to help and decided “no” and promptly left. Now I know this seems difficult to comprehend but it seemed there was not one shred of compassion here - it was simply a case of “I don’t get paid enough for this” and left. This meant we then had to be 60 pounds for taxis there and back for this. A family with little income, years and years of hardship and neglect, a system failing a man and then this. Unbelievable! We felt let down, ignored, obsolete and to be honest - disgusted but not surprised. How hard would it be for staff to have compassion? It beggars belief. The ambulance driver's attitude was atrocious!
"Westmarc mobility centre"
About: Scottish Ambulance Service Scottish Ambulance Service EH12 9EB WestMARC (Glasgow) WestMARC (Glasgow) Glasgow G51 4TF
Posted by Letdown once again (as ),
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