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"The support I received was faultless"

About: Maternity care (Ward 31) / Maternity care (Ward 31) Maternity care (Ward 31) / Maternity Day Care Royal Alexandra Hospital / Community Maternity Unit

(as a service user),

I was cared for during my pregnancy by one of the midwifes Holly at the RAH. My experience was very positive and the care and support I received was faultless. Even through a health pandemic Holly ensured that I got all the support I needed and kept me up to date with all my appointments.  

During The birth Emma, Toni ( student midwife) and Karen delivered our baby my experience again was positive and the care and support   I received was fantastic. My husband was also supported during the birth experience from all the midwifes.

Once our baby was born Holly managed to come to the CMLU and see us which was really appreciated. The aftercare I received was also very good and I felt supported and cared for during my stay   . I decided to stay a extra night in the CMLU to get some support with breastfeeding I was supposed by a maternity care assistant called Rachel. 8 weeks on my breastfeeding journey is going good and I have the support and patience from Rachel to thank for this.

I want to thank all the staff at the RAH maternity ward for giving me and my husband support and our baby the best possible start in life.

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 3 years ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC
Submitted on 17/08/2020 at 16:53
Published on Care Opinion at 16:53


picture of Kevin Torbet

Dear Cake

Firstly congratulations on the arrival of your new baby I'm so glad everything went well and you had a troublesome free birth.

I'm delighted you felt supported throughout your journey by all the staff and they were able to give you the support and care you required when needed.

I will be sure to pass on your lovely feedback to the relevant named staff in the Royal Alexandra Hospital Maternity ward and most notably Holly who I'm sure will be very touched by your kind words.

All the best in the future

Kind regards

Kevin

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