This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Professional, kind and competent

Story from nhs.uk

"Professional, kind and competent "

About: Royal Free Hospital

My daughter was frightened having fallen and hurt her head. The paediatric a and e team at royal free put her at ease, were kind and professional and she was stitched up and sorted out as quickly as they could do on a busy evening. I particularly appreciated the way the doctor who stitched her interacted with her and her teddy bear! This made a potentially scary experience much better and she is absolutely fine. Thank you so much, we appreciate all you do.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Royal Free Hospital 2 years ago
Royal Free Hospital

Submitted on 02/11/2021 at 15:54
Published on nhs.uk at 20:01

Thank you for taking the time to post a comment regarding your experience of the Paediatric A&E team. We recognise that quite some time has elapsed since you left your review, but we did not want to leave your comment unacknowledged.

Please accept our sincere apologies for the delay in acknowledging and responding to your comment. We are implementing a new system to ensure that comments and reviews are responded to in a timely manner going forward.

Kind regards, The Patient Experience Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k