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Poor service

Story from nhs.uk

"Poor service"

About: Castle Hill Hospital

Did not solve problem unable to park no wheelchairs the cafe was good did no tests no one seems interested in my wife’s problem did not take her again my gp fixecd the problsem will not go back

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Responses

Response from Castle Hill Hospital 2 years ago
Castle Hill Hospital

Submitted on 02/11/2021 at 11:37
Published on nhs.uk at 19:09

Thank you for placing your posting on the NHS Choices website. We are sorry to read of your recent experience in Castle Hill Hospital. We wood like to understand more about your feedback.

In order to address the concerns you have raised, we would like to invite you to contact our Patient Advice and Liaison Service (PALS) who will be able to take further details and advise accordingly. The PALS service can be contacted on:

• Telephone: (01482) 623065

• Email: hyp-tr.pals.mailbox@nhs.net

• Online: https://www.hey.nhs.uk/patients-and-visitors/feedback/

Thank you once again for taking the time to provide us with your views on local NHS services.

Kind regards

Patient Experience Department

Hull University Teaching Hospitals NHS Trust

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