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Problems ignored

Posted By Bluemoonrising

"Problems ignored"

About: South Tyrone Hospital / Children’s Ambulatory Unit

(as a parent/guardian),

Nothing but parent blaming and no support for my suicidal teen. Teen's problems ignored and told it was their choice to self harm.

It felt like a waste of time and left with a child with more issues than they started with. And don't even bother to complain as they made it impossible for me to even access the complaints procedures, instead they turned it round and said I was the one in the wrong for disagreeing with 'professionals'

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Responses

Response from Mairead Casey, Patient Client Experience & 10,000 Voices Facilitator, Patient Client Experience, Southern Health and Social Care Trust 3 years ago
Mairead Casey
Patient Client Experience & 10,000 Voices Facilitator, Patient Client Experience,
Southern Health and Social Care Trust

Patient Client Experience & 10,000 Voices Facilitator for Southern Health and Social Services Trust.

Submitted on 24/08/2020 at 16:17
Published on Care Opinion at 16:20

picture of Mairead Casey

Thank you for sharing your feedback with us regarding the experience of your child/young person. I am so sorry to read that you felt there was no support. We would like to look into this in more detail and would be grateful if you could contact Shirley D at CAMHS 02838392112 so that she can arrange for a suitable time to discuss this with you.

Kind regards

Mairead Casey

Patient and Client Experience Facilitator

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