"Complaint"

About: New Birmingham Dental Hospital New Birmingham Dental Hospital Birmingham B5 7SA

Posted via nhs.uk 3 years ago

Tried to ring Detal Hospital today. 6th In the queue. When I did get through phone rang continuously for 10 minutes no one picked up. Rang again still no Reply. I am trying to ring to arrange an appointment.

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New Birmingham Dental Hospital

Submitted on 11/08/2020 at 09:15

Published on nhs.uk at 09:17

Dear Lynda
I am sorry to hear you have experienced difficulties getting through to Birmingham Dental Hospital. The phone system will be checked as a matter of urgency, and I ask that you try again today. Should you experience further difficulties please call 0800 917 2855 and our Advice & Liaison Service will be happy to liaise with the hospital to arrange a call back.
Your feedback is helpful in identifying a possible fault with the telephone line, and we therefore thank you for getting in touch.
with kind regards
Alison Last
Associate Director of Patient Experience
Birmingham Community Healthcare NHS Foundation Trust

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