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"Sent to wrong hospital"

About: Lincoln County Hospital Pilgrim Hospital

(as the patient),

Appt.at Lincoln, sent to Boston then shoved back to Lincoln who had been waiting 7 hours for me. On discharge waited 7 and 1/2 hours for transport.


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Responses

Response from United Lincolnshire Hospitals NHS Trust 3 years ago
Submitted on 11/08/2020 at 11:48
Published on Care Opinion at 11:48


Thank you for sharing this with us and it is clear there has been a large breakdown in communication for which we would like to apologise.

We clearly need to look into what this happened for you so we would encourage you to contact our PALS team and they will be able to ask the relevant team to investigate and respond back to you. PALS can be contacted via PALS@ulh.nhs.uk or 01522 707071 and please quote CO780054.

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