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The staff were bright and happy to be there.

Posted By Jenny22

"The staff were bright and happy to be there."

About: Torbay Hospital / General medicine

(as the patient),


Due to high blood pressure I landed in George Earle Ward in the early hours of the morning. I have to say all the Doctors and Staff were absolutely brilliant.  When the day staff came on duty they were bright and happy to be there.(Even though some I’m sure would have had problems of their own) The time and care they took over every patient went far beyond their call of duty. Ensuring patients had someone at home care for them, or contacting their neighbours or other health services.   Many having 12 hour shifts -  were my observations -was only there for 36 hours.

Treatment

Treatment


I had to have various tests, while waiting, offered tea, coffee sandwiches. In the ward patients offered a selection for lunch and dinner. Far more than I would have at home - and I used to be in catering!

Seeing the whole me

Seeing the whole me

Being listened to

Being listened to

Staff skills

Staff skills


Nurses

Nurses


Explanations

Explanations


Staff attitude

Staff attitude


A big thank you to everyone.

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Responses

Response from Torbay Hospital 3 years ago
Torbay Hospital

Submitted on 18/09/2020 at 10:12
Published on nhs.uk at 13:46

Dear Patient

Thank you for your kind comments.

We are really pleased that the care and treatment you received reached the high standards we constantly strive to achieve.

Kind regards

Feedback and Engagement Team

Torbay and South Devon NHS Foundation Trust

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