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"So dedicated"

About: Sunderland Royal Hospital

A year ago I suffered a heart attack. I was obviously rushed to South Tyneside Hospital in South shields which i found a less than happy experience. I was then forwarded to The Royal as South Shields was not able to help me. Although the royal did not have the ability to help me either, I have to say that their care, for the short time I was there was (overnight) was first class. I really felt as though they wanted to get the best care possible. I can't speak highly enough about the staff I came into contact with. I was kept informed at every step and it was explained why I needed to be transferred to James Cook. I Was treated with upmost respect at every level. To come to a close I also want to add that in the meantime I have had a secondary problem which they have dealt with speed and understanding. Well done the teams envolved......

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Responses

Response from South Tyneside and Sunderland NHS Foundation Trust 3 years ago
South Tyneside and Sunderland NHS Foundation Trust
Submitted on 12/08/2020 at 11:42
Published on Care Opinion at 11:42


Hi there, thank you for taking the time to leave us this review. We're pleased to read that you found our teams to be 'first class' and dealt with your secondary issues with 'speed and understanding.' Although your treatment meant that you had to be transferred to James Cook, we're happy to learn that they did all they could to give you the best care possible during your stay with us.

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