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"Wonderful Staff & Treatment"

About: Royal Preston Hospital

I recently spent 45 days in the Royal Preston Hospital mainly on ward 18. My original problem was cancer in my kidney,this was removed. Along with necrotising paraneoplastic myopathy, then a low heart beat was spotted and a pace maker was fitted when a chest infection was cleared. My medical treatment was brilliant, all the staff from the Doctors, Nurses, Carers, Physiotherapist,Cleaners were fantastic, friendly, helpful, great personalities that could cheer you up when you were at a low ebb.

Hospital food is not my favourite, but Preston Royal has a multi cultural menu and I do like Indian food, they also have a selection of tasty local yogurts.

My only criticism is that the NHS seems to be the emergency dementia fall back, when social services fail. It is a shame that a general ward is expected to cater for this event, when it does not have the facilities to cater for the dementia patients needs, it is an expensive waste of staff time and can be dangerous to a staff member, when the patient has only one focus to leave the ward. I would suggest a re appraisal of the health and safety policy is needed to ensure staff safety.

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Responses

Response from Royal Preston Hospital 3 years ago
Royal Preston Hospital
Submitted on 10/08/2020 at 09:21
Published on nhs.uk at 12:06


Good morning Mr. Beavan, and a massive thank you for your lovely feedback I do hope you are well on the way to full recovery. And I am pleased to hear that you enjoyed our hospital food!

I have passed your review on to all our lovely team who looked after you during your time with us here at Preston. Thank you for taking the time to let us know how your experience was during your stay, take care.

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