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This surgery has gone down hill...

Story from nhs.uk

"This surgery has gone down hill..."

About: Civic Medical Centre

This surgery has gone down hill, the attitude of some of their staff is dreadful, everything is an uphill battle and very stressful indeed, they need to remember the main objective of the practice which is to care for people, too much focus on budget cuts to care I feel.

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Responses

Response from Civic Medical Centre 3 years ago
Civic Medical Centre

Submitted on 06/08/2020 at 12:44
Published on nhs.uk at 21:22

Dear Patient

Thank you for the feedback that you have kindly taken the time to leave.

We are very sorry to hear that the service that you have recently received from the practice has not met with your expectations.

Unfortunately as your comment has been left anonymously I am unable to contact you directly to allow me to explore the problems that you have recently experienced.

If you would like to further discuss your concerns, then please do not hesitate to contact me.

Kind regards

Dawn Heggarty

Practice Manager

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