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"They have supported us so well"

About: Specialist Therapy Services / Community Stroke Team – South Notts

(as a staff member posting for a patient/service user),

We have felt overwhelmed with the fantastic support Basil has received throughout his stroke recovery. Chris, Shelley, Roanne and Lloyd have been amazing and we don't know what we would have done without them. They have supported us so well throughout this difficult journey and lifted our spirits when things have felt so hard. Even throughout COVID, they have continued to offer support over the telephone. We never expected to receive such wonderful care and support. They truly are very special people and anybody that receives their support are extremely lucky. We will never forget what they have done for us and we intend to raise money for the Stroke association to help others. Thank you again.

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Responses

Response from Claire Lee, Community Stroke Team Lead, South Nottingham Community Stroke Team, Nottingamshire Healthcare NHS Foundation Trust 3 years ago
Claire Lee
Community Stroke Team Lead, South Nottingham Community Stroke Team,
Nottingamshire Healthcare NHS Foundation Trust
Submitted on 14/08/2020 at 11:54
Published on Care Opinion at 11:54


Many thanks for taking the time to feedback on your experience of the support you received from the Community Stroke Team. It is really important to us that we hear from patients/carers/family to inform us of how we are doing, in order to shape the delivery of services to provide the best care possible.

I'm an very pleased to hear that we were able to support you both through your difficult stroke journey and that you felt we were able to lift your spirits. We aimed to continue to help and support people throughout COVID 19 and I'm very pleased that you have felt this has helped.

I will ensure that the staff whom you mentioned receive your thanks and feedback.

We wish you a continued recovery and all the best for the future.

Thank you so much.

Claire Lee

Community Stroke Team Lead

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