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"Unplanned admission for Appendectomy - Royal Infirmary, Edinburgh"

About: Royal Infirmary of Edinburgh at Little France / Accident & Emergency Royal Infirmary of Edinburgh at Little France / General Surgery St John's Hospital

(as the patient),

On Saturday 1st August 2020, I presented to the GP Out of Hours service at St John's Hospital, Livingston. After undergoing an initial assessment, I was transferred to the Surgical Assessment Unit at the Royal Infirmary in Edinburgh for further tests.

Soon after arrival at the Royal, a CT-scan quickly identified the problem - an episode of appendicitis. By midnight I was whizzed into the operating theatre and keyhole surgery removed the offending piece of my anatomy!

I want to use Care Opinion to share my sincere thanks for the professionalism,  attention, care and compassion I experienced during my journey. The nurses, doctors and HCSWs involved in my treatment managed to balance their professionalism with genuine care - and a sense of humour! Despite feeling ++ vulnerable, the whole procedure was made so much more bearable by their approach. Thank you nursing staff on duty at St John's OOO service and the Multi-Disciplinary Team who managed my care at The Royal Infirmary. I only wish I had your names to include in this feedback!       

Staff attitude

Staff attitude

Staff skills

Staff skills

Explanations

Explanations

Doctor

Doctor

Nurses

Nurses

Being given time

Being given time

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Responses

Response from Kirstie Tinkler, Clinical Nurse Manager, General & Vascular Surgery, NHS Lothian 3 years ago
Kirstie Tinkler
Clinical Nurse Manager, General & Vascular Surgery,
NHS Lothian
Submitted on 05/08/2020 at 17:06
Published on Care Opinion at 17:06


Thank you for taking the time to share feedback with us about your recent inpatient stay.

I am grateful for your kind words about the team who looked after you and I will ensure that these are shared.

I hope you are recovering well.

Kind Regards

Kirstie Tinkler

Clinical Nurse Manager

General & Vascular Surgery

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