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"Excellent care in Labour Ward"

About: Aberdeen Maternity Hospital / Obstetrics (Maternity care)

(as the patient),

I was recently taken into labour ward at Aberdeen Maternity Hospital to be induced after my waters had broken with no progress.  I wanted to leave a comment to say about the amazing care my husband and myself received while there.

We had an absolutely amazing midwife called Bethany. She was so kind and friendly which really put my mind at ease about having to give birth haha. It turned out this was her first job post after qualifying as a midwife, I was absolutely shocked as she was so calm, confident and competent in her role. She listened to us, was very encouraging and always went through all my options, particularly surrounding pain relief which meant I never felt too uncomfortable for long.  She really just did an excellent job in all departments and we want her to know what an amazing difference she made to our experience. I'm a nurse myself and definitely wasn't this good in my first job! Please let her know how great she is!

Everyone else we came into contact with was lovely also from the charge midwife, student midwives to doctors and anaesthetists.  They all made giving birth during a pandemic easier than I was anticipating.

Just wanted to thank you all for the great job you do and thanks for helping us bring our son into the world in a lovely, calm and professional way! 

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Responses

Response from Jayne Forrest, Midwifery Manager, Maternity and Women's Services, NHS Grampian 3 years ago
Jayne Forrest
Midwifery Manager, Maternity and Women's Services,
NHS Grampian
Submitted on 06/08/2020 at 15:28
Published on Care Opinion at 15:28


picture of Jayne Forrest

Dear SecondTimeMum

Congratulations on the birth of your new family member, I hope your son and the rest of your family are all well. We really appreciate you providing this feedback to the team during what must be a busy time for you. I am delighted to hear you felt very well supported by all members of the team and had a great experience.

Bethany will particularly be thrilled to get your feedback, she obviously provided you with exceptional care and I will make sure she receives your feedback.

The team work very hard to support women during the time they are in hospital and as a nurse you will know how supportive and encouraging it is to receive such positive feedback.

I hope you enjoy many happy times ahead with your family.

Jayne

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