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"Excellent Nurse who performed my Cystoscopy"

About: Wycombe Hospital

I was very impressed with the care I received at High Wycombe Urology Unit. The Nurse Practitioner who performed my Cystoscopy had an excellent bedside manner and helped me relax as it was painful initially but once I took a few large breaths she reached the bladder and no further pain was experienced. Her two nurse assistants were also kind and made me feel comfortable during the procedure. I trust I will receive same excellent care next week when I visit the X ray department for my CT urogram.......keep up the good work. Thankyou very much. 10/10 rating.

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Responses

Response from Buckinghamshire Healthcare NHS Trust 3 years ago
Submitted on 31/07/2020 at 22:38
Published on Care Opinion at 22:38


Dear Sir/Madam

Thank you for taking the time to share your very positive experience at Wycombe Hospital. We are delighted to hear that you are happy with the care you received from our dedicated urology staff at a difficult and sensitive time.

Please be assured your lovely words of praise will be passed on to the team for their attention.

Once again many thanks for your kind feedback; comments such as yours are always gratefully received.

Anthony Banton

bht.pals@nhs.net

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