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"Prompt and efficient care for skin condition"

About: Outpatients Centre / Dermatology

(as the patient),

During lockdown, I'd contacted my GP about a concern I had with a skin blemish on my temple.

After speaking with my GP (Dr McCrae at Bonnybridge Health Centre) my case was immediately referred to the Dermatology Dept at Stirling Community Hospital (NHS Forth Valley).

Within a couple of weeks I had an appointment to attend for a biopsy. The procedure was carried out by David with Claire assisting. They were both excellent, explained everything what was to happen and followed on with detailed information for aftercare. I was told it would take approx 6 weeks to receive any results but within 3 weeks I'd been lettered from the Dermatology Dept highlighting what my problem was and that thankfully everything was fine with no further treatment required.

My thanks go to the professionalism of my GP, Dr Wong from the Dermatology Dept for the prompt update with my results and finally to David and Claire who effortlessly put my mind at ease before, during and after the procedure.

Thank you NHS.

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Responses

Response from David Miller, Staff Nurse - Minor Ops Practitioner, Day surgery, NHS Forth Valley 3 years ago
David Miller
Staff Nurse - Minor Ops Practitioner, Day surgery,
NHS Forth Valley
Submitted on 04/08/2020 at 14:48
Published on Care Opinion at 14:48


Thank you for taking the time to let us know your experience of our service.

It is fantastic news that the whole system seemed to work the way it should for you, and even better news that you need no further treatment.

Hopefully everything is healing nicely.

Thanks again

David

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