"Efficient and effective"

After a late night A&E visit for a stuck fishbone in my throat led to an early Sunday morning ENT outpatient visit. Within an hour the doctor had explained, seen and managed to remove (despite my sensitive gag reflex) without the need for sedation or a trip to the Operating theatre. It was good that the doctor had a colleague available to assist them. Thank you very much. Only issue is building (Barry) needs better signage to find the clinic in the first place!