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NHS 24 dental care

Posted By yemen

"NHS 24 dental care"

About: Glasgow Dental Hospital and School / Dental NHS 24 / NHS 24 (111 service)

(as the patient),

I am grateful for the NHS 24 service over the weekend

I had toothache and managed to get an appointment on Sunday at the GDH with Laura and her team.

I am so grateful for their help

Thank you Laura  

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Responses

Response from Shona Lawrence, Clinical Governance Lead, Nursing and Care, NHS 24 3 years ago
Shona Lawrence
Clinical Governance Lead, Nursing and Care,
NHS 24

Submitted on 28/07/2020 at 12:34
Published on Care Opinion at 12:34

picture of Shona Lawrence

Dear Yemen

Thank you for your feedback on Care Opinion. I'm sorry to learn you had toothache which I understand can be very painful. However, I am pleased you were referred to the Dental Hospital and I hope you are feeling much better.

It's good of you to provide positive feedback. Our dental team here at NHS 24 work hard to ensure that patients who experience dental pain receive the most appropriate care as we realise how debilitating dental pain can be.

It is good of you to also thank the team at the Glasgow Dental Hospital and I see your story has been shared with them. They sounds like a huge credit to the NHS.

If you wish to provide any further detail about your call to NHS 24, then I would be delighted to hear from you. You can contact me at patient.experience@nhs24.scot.nhs.uk

Thanks again and best wishes for a full and speedy recovery.

Shona

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Response from Raymond Carruthers, Operational Governance Manager, Glasgow Dental Hospital, NHSGGC 3 years ago
Raymond Carruthers
Operational Governance Manager, Glasgow Dental Hospital,
NHSGGC

Submitted on 28/07/2020 at 16:12
Published on Care Opinion at 16:12

Dear yemen,

Thank you very much for taking the time to leave comments in relation to your experience at the Glasgow Dental Hospital over the weekend. I will be glad to pass on your comments to the lead for our out-of-hours dental service at GDH and of course to the clinical team.

Best wishes.

Raymond

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