"Covid precautions"

About: Croydon University Hospital / General medicine

(as a carer),

I took my wife, who has not been out of the house since February, for a blood test last Friday and was utterly astonished at the complete lack of precautions.

We entered by the Woodcroft Road entrance. The hand sanitiser machines were all empty and there was nobody to restrict our entrance or check if we had face masks or check our temperature..

We could have wandered around anywhere we pleased, unchecked.

We were questioned at the entrance to the blood test department, but inside there were people without masks, or wearing them around their chins. It was the same when we passed people in the corridors. We were shocked and vowed never to return even if we were severely ill.

As an aside, you need a clinical waste bin at the entrance for the depositing of used masks, which were strewn all along Woodcroft Road.

More about:


Response from Croydon Health Services NHS Trust 3 hours ago
Submitted on 03/08/2020 at 16:02
Published on Care Opinion at 16:40

Dear Enquirer

Thank you for providing feedback in respects of your wife's experience in terms of attending the phlebotomy department and also your general observations as you travelled through the hospital.

Your comments will be fed back to the relevant services with the aim to improve our practices. We are sorry that you and your wife have lost confidence in our Trust providing you care and will work earnestly with all teams to ensure that we continuously improve.

Thank you for your feedback

Kind Regards

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