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"A regular patient"

About: Russells Hall Hospital / General medicine

(as the patient),

I'm a regular patient due to ongoing health issues and I'd like to thank all th staff who continue with my care, I'd also like to thank the lovely volunteer who is on a Saturday morning shes worth her weight in gold, always polite and helpful. That volunteer really helps ease my visit and brightens up my day. Your hospital should be proud of her.

Many thanks to my doctors and nurses for top service to

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Responses

Response from Amirah Shaikh, Patient Experience Administrator, Patient Experience, The Dudley Group NHS Foundation Trust 3 years ago
Amirah Shaikh
Patient Experience Administrator, Patient Experience,
The Dudley Group NHS Foundation Trust
Submitted on 29/07/2020 at 11:02
Published on Care Opinion at 11:02


Thank you for taking the time to share such lovely feedback about your experience at Russells Hall Hospital.

We always welcome comments from patients, but it is especially helpful to receive feedback from those who regularly use our services. It is lovely to hear that you are happy with the service provided to you and that our volunteers have been so helpful.

Please be assured that your kind comments have been shared with the head of patient experience and volunteer’s coordinator.

Thank you again and stay safe

Patient Experience Team

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