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Care Opinion

Stay on children’s ward

Posted By Cnv79

"Stay on children’s ward"

About: Crosshouse Hospital / Paediatrics Royal Hospital for Children (Glasgow) / Paediatrics

(as a service user),

My son had to be admitted to 1B following side effects from a treatment he had had a couple of days previously at Glasgow Children’s Hospital. His admission was very well managed as his team at Glasgow had been liaising with staff at Crosshouse so a plan was already in place when we arrived. My son has an uncommon condition but has never needed admitted so I was worried about how he would be managed but all the staff were excellent. We were kept updated about what the plan was and everyone was very attentive and reassuring. Luckily my son responded well to the treatment and we were able to be discharged the following day. Just wanted to thank all the staff for their care and support during our stay and I feel reassured that any further admissions would be managed well.  

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Responses

Response from Attica Wheeler, Head of Midwifery (Associate Nurse Director Women and Childrens Services), Ayrshire Maternity Unit, NHS Ayrshire and Arran 3 years ago
Attica Wheeler
Head of Midwifery (Associate Nurse Director Women and Childrens Services), Ayrshire Maternity Unit,
NHS Ayrshire and Arran

Manages the midwifery service and women and children's service

Submitted on 27/07/2020 at 15:20
Published on Care Opinion at 15:20

Dear Cnv79

Thank you so much for taking the time to share your experience with us. We are delighted to hear that your son responded well to the treatment and was able to go home very soon after.

we wish him well for his ongoing treatment and will share your post with the team involved.

Best wishes

Attica

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Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 3 years ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC

Submitted on 29/07/2020 at 10:37
Published on Care Opinion at 10:37

picture of Kevin Torbet

Dear Cnv79

I would also like to thank you for your lovely feedback in regards to the time you and your son spent within Ward 1B of the Royal Hospital for Children.

I'm delighted his admission was managed professionally and we were able to ease your initial worry around his treatment plan.

I will pass on your comments to the staff in Ward 1B who I'm sure will be delighted to hear such wonderful feedback about their team.

Myself and all the team in Ward 1B wish your son well in his ongoing treatment.

Kind regards

Kevin

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