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"The nursing team"

About: Bromley Healthcare / District nursing

(as a carer),

Your nursing team at Bromley Healthcare has been an absolute godsend in providing a prompt first class service whenever my elderly Mother needs medical assistance, both routine and otherwise, for which we are both extremely grateful, the latest drama being a spider bite my mother had on her leg which your staff are currently successfully dealing with in a very caring and professional way. All staff are so nice to my Mother and I whenever they visit and always happy to chat to her and answer any questions I put to them as her primary carer. They make my mother smile whenever they are here, and that means a lot to us both! I have the utmost admiration and respect for them all, especially as they are working through such difficult times due to Covid19 which is obviously a serious risk to their own health as well.

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Responses

Response from Sharon Cranfield, Patient Experience Lead, Safer Care Team, Bromley Healthcare 3 years ago
Sharon Cranfield
Patient Experience Lead, Safer Care Team,
Bromley Healthcare
Submitted on 27/07/2020 at 10:24
Published on Care Opinion at 12:20


Dear Rob501

Many thanks for taking the time to share details of you and your mother’s experience of the nursing service. I am really pleased to hear that it has been a positive experience and I hope your mother is recovering well following the spider bite.

I will forward your comments onto the Head of Adult Nursing who I am sure will also be pleased to hear your kind words.

With best wishes, Sharon

Sharon Cranfield, Patient Experience Lead, Safer Care Team

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