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Care Opinion

I am glad that the IAPT exists

Posted By DAZZA82

"I am glad that the IAPT exists"

About: Hounslow IAPT

(as the patient),

I started off with severe Anxiety & Depression & by the end of my 2 sets of Therapy I can honestly say that I’m 100% better than when I first got referred to IAPT.

This particular Therapy concentrated on my Depression & the techniques I learnt, discussions we had & explanations about how it occurs etc. have made it better for me to hopefully not fall back into a situation like I was previously.

I’d like to thank Zoyah for doing such an amazing job, never did I feel awkward at any point talking to you, helping me get back to a normal life (what I was previously used to) & most of all without your help I’d have not got to this point.

I would like Zoyah to be recognised by the NHS for everything she has done for me & not only was she there for my weekly Therapy, but also if I needed to speak to her during the week etc.

I am glad that the IAPT exists because without this Department, people like me could end up in a far worse place than I have been.

If anyone ever wants help in this nature, then I’m going to tell them to get in contact with their doctor to refer them to IAPT to help, as nobody should go through this alone & you’ll see the results at the end of it.

All of this took part whilst we have been on lockdown & look at the positive effect it had on me, so I am sure it would do patients the world of good in normal circumstances.

If you would like me to take part in any workshop’s you might do / be an inspirational speaker at some point down the line, then I am happy to give my bit back to the NHS for helping me.

I can’t say how lucky we are to have the NHS & proud I am of all the work you do.

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Responses

Response from Sara Kerry, Patient Experience Coordinator, Central Governance Team, West London NHS Trust 3 years ago
Sara Kerry
Patient Experience Coordinator, Central Governance Team,
West London NHS Trust

Submitted on 28/07/2020 at 08:34
Published on Care Opinion at 08:34

Dear DAZZA82,

We are so grateful for your thoughtful and generous feedback.

It’s lovely to read about your experience of therapy and how it has helped you to manage anxiety and depression, particularly at such a difficult time during lockdown. I also want to recognise the effort you have made to get the most out of your sessions to become your own ‘therapist’ - I am sure you will continue to reap the benefits of this in the long-term.

We are proud of our staff and to work for the NHS so we really appreciate your kind words. I will personally ensure that Zoyah receives your feedback.

Thank you for your willingness to help others and the service as your input is important and will help us to continue to provide an excellent service. Please email HOUCCG.hounslowiapt@nhs.net so that we can contact you directly about any opportunities to be involved in the service in future.

Wishing you all the very best for the future,

Dr Annabelle Norman,

Joint Clinical Lead, Hounslow IAPT service

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Sara Kerry, Patient Experience Coordinator, Central Governance Team, West London NHS Trust 3 years ago
Sara Kerry
Patient Experience Coordinator, Central Governance Team,
West London NHS Trust

Submitted on 28/07/2020 at 08:40
Published on Care Opinion at 08:40

Dear DAZZA82,

We are so grateful for your thoughtful and generous feedback.

It’s lovely to read about your experience of therapy and how it has helped you to manage anxiety and depression, particularly at such a difficult time during lockdown. I also want to recognise the effort you have made to get the most out of your sessions to become your own ‘therapist’ - I am sure you will continue to reap the benefits of this in the long-term.

We are proud of our staff and to work for the NHS so we really appreciate your kind words. I will personally ensure that Zoyah receives your feedback.

Thank you for your willingness to help others and the service as your input is important and will help us to continue to provide an excellent service. Please email HOUCCG.hounslowiapt@nhs.net so that we can contact you directly about any opportunities to be involved in the service in future.

Wishing you all the very best for the future,

Dr Annabelle Norman,

Joint Clinical Lead, Hounslow IAPT service

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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