"Anna the OT with Rushcliffe Community Therapy Team"

About: Rushcliffe

(as a staff member posting for a patient/service user),

I would just like to draw your attention to the fantastic service provided by Anna. Anna came to visit my home and support me in devising a plan to help me gain more independence. The support was very personalised and non generic. Anna was polite, caring and shown empathy. She truly is an asset to your service and I had to inform you of this. 

Thank you Anna

Responses

Response from Sara Jane Ashmore, General Manager Greater Nottingham, Rushcliffe Locality, Local Partnerships 2 weeks ago
Sara Jane Ashmore
General Manager Greater Nottingham, Rushcliffe Locality,
Local Partnerships
Submitted on 24/07/2020 at 15:38
Published on Care Opinion at 15:38


Thank you so much for such lovely feedback for Anna - it is already on its way to her so she can see it.

I am so pleased that Anna was able to support and help you in making your experience so positive.Our teams work hard to ensure as a patient in our care that your care is personal to you and meets your needs so this is always good to hear about when its done so well.

I hope you continue to do well and thank you again for taking the time to post this feedback we really do appreciate it.

Sara Jane Ashmore

Divisional General Manager

Nottinghamshire Healthcare Foundation NHS Trust.

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Response from Michelle Grainger, Team Leader - Therapy, West Bridgford Health Centre, Rushcliffe Community Therapy 2 weeks ago
Michelle Grainger
Team Leader - Therapy, West Bridgford Health Centre,
Rushcliffe Community Therapy

I Lead a Team of Physiotherapists, Occupational Therapists and support staff to deliver assessment and intervention to help people maintain a level of independence in their own home. I am also a Physiotherapist .

Submitted on 24/07/2020 at 15:51
Published on Care Opinion on 27/07/2020 at 10:20


Thank you for this feedback. It is lovely to hear that Anna has been able to help and to do so in such a caring way.

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