I attended the Radiology Outpatient Department today, a bit apprehensive for a scan as before my appointment I had little idea what was causing persistent pain I have been suffering for months. Coupled with not needing medical attention for some years, my apprehensiveness was a bit more pronounced.
I have to say the care and attention I received from Lynne Bain, who was performing an ultrasound for me, was excellent. She was friendly, engaging and kept speaking to me throughout the scan to keep me at ease. If she could tell I was a bit anxious, she never made a deal of it, just kept me comfortable, dignified and informed about what she was doing and when.
I'm a great believer in giving praise whenever and wherever it is due, and in this case, it definitely is. She answered my questions with as much detail as she could and I am left with no doubt and what the next steps are.
In my view, these are all the characteristics of an exemplary healthcare professional who I have no doubt is a great example to others.
"Great care and attention"
About: Aberdeen Royal Infirmary / Radiology (X-rays and Scans) Aberdeen Royal Infirmary Radiology (X-rays and Scans) AB25 2ZN
Posted by nad895 (as ),
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