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No follow up prescription

Posted By MemyselfandI

"No follow up prescription"

About: East Midlands Ambulance Service NHS Trust / Emergency ambulance Pilgrim Hospital / Accident and emergency

(as the patient),

I needed to be taken by ambulance to Boston hospital. The ambulance crew were exceptional. Caring, polite, allowing me my dignity. Most helpful in securing my home.

Staff in hospital were kind and helpful

The doctor who attended me, was most insistant that i contacted my gp and requested bisoprolol, unfortunately my gp wont prescribe me this, as they havnt heard from hospital.  

Perhaps in hindsight, the doctor should have given me a prescription for this drug. 

Regards

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Responses

Response from East Midlands Ambulance Service 3 years ago
East Midlands Ambulance Service

Submitted on 23/09/2020 at 17:54
Published on Care Opinion at 17:54

Dear MemyselfandI,

Thank you for taking the time to share your kind words with me and I hope you are feeling better now.

I'm pleased to hear that our ambulance crews were able to help you in your hour of need. If you are able, we would appreciate you sharing your comments with our Patient Advice and Liaison Service (PALS) team, with as much detail as you can (e.g. date, time and location), so that they might identify the crew who cared for you and share your words with them. You may contact them via telephone on 0333 012 4216 or email emas.pals@nhs.net.

Best wishes,
Richard Hunter
Ambulance Operations Manager for Lincolnshire
East Midlands Ambulance Service

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