This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

another 8 week wait!

Story from nhs.uk

"another 8 week wait!"

About: Wood End Health Centre

I'm honestly shocked!

I've tried to rearrange a nurses appointment(scheduled in 2 weeks) - to be offered one in 8 weeks! Lets hope I have nothing serious wrong because this surgery isn't likely to offer any help!

I recently had knee surgery and trying to get an appointment to get stitches removed was a joke itself ( it was supposed to be 1 week after the operation and I had to wait over 10 days)

when I spoke to the nurse about it directly she was shocked and said she would always prioritise time sensitive procedures such as this; and now this!!

Why if you cannot meet the needs of the patients you have registered are you accepting new patients?

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Wood End Health Centre 3 years ago
Wood End Health Centre

Submitted on 20/07/2020 at 08:53
Published on nhs.uk at 08:55

Thank you for your comments. I am shocked also that you had to wait 8 weeks to be offered an appointment with our Practice Nurse. Although this is no excuse we did have a nursing issue as our full time working nurse had resigned. I am amazed that the reception staff had not advised you of other services that you could have accessed for your treatment. I have reviewed our practice and all staff are aware of other service providers.

Practice Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k