"Unpleasant visit"

About: Fairfield General Hospital Fairfield General Hospital Bury BL9 7TD

Posted via nhs.uk 3 years ago

Recommended to come into A&E by both opticians and gp. Arrived at a&e had my eye looked at under a faulty slit lamp was told by the Dr that they could see better without the magnifying glass. So he just used the lamp and his own eyes. Sent home with no other test done. Not even a blood test. Also wasnt told what was wrong with my eye.
Given no answers at all

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Fairfield General Hospital

Submitted on 05/08/2020 at 13:30

Published on nhs.uk at 19:31

Thank you for taking the time to share your comments.
We were sorry to learn you felt your visit to A & E wasn’t satisfactory and sent home without a diagnosis.
Your comments have been sent to the Senior Management to cascade to their teams to review in their team meetings.
If you are still having problems we recommend you return to A & E and present your symptoms again to them explaining it is your 2nd visit.
Should you remain dissatisfied and wish to discuss your experience further, please contact the Patient Advice and Liaison Service (PALS) at your earliest opportunity on telephone 0161 604 5897, or email pals@pat.nhs.uk quoting that you have been advised to do so via NHS Website and they will do their best to address your concerns.
Kind regards
The Patient Experience Team

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Unpleasant visit

"Unpleasant visit"

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