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Dementia Friendly

Story from nhs.uk

"Dementia Friendly"

About: Cumberland Infirmary

I would like to commend the various departments of the Cumberland Infirmary for the respect and care shown to my mum who has dementia. We visited the Stroke Unit, Xray and CT and after explaining

my mums condition and how to communicate with her these departments were respectful and treated my mum with the utmost courtesy and respect despite her condition. Thank you to all staff concerned.

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Responses

Response from Cumberland Infirmary 2 years ago
Cumberland Infirmary

Submitted on 20/08/2021 at 15:27
Published on nhs.uk at 18:03

A recent audit of the Trust responses on this website has identified that we did not receive your comment and therefore have not been able to respond in an appropriate timeframe. This was beyond our control as we have only recently been given the access to enable us to respond. Please accept our apologies for this error.

If you feel that you would still like a response to your comment please resubmit your feedback and this will be dealt with immediately.

Many thanks for taking the time to post your thoughts and again, apologies that we failed to respond at the time.

Best regards,

Alison

Patient Experience

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