"Smooth registration"

Addison House has always been my family's surgery growing up, but when I moved away for university in 2016 I stopped being a permanent patient. I called today to re-register as a 'new' patient. I managed to download the registration form from the surgery's website, which is generally easy to navigate and user friendly.

Unfortunately the surgery's email address isn't published on the website or NHS page, and so I had to call reception to request this. I waited slightly longer on the phone than I would have wanted, but not an unreasonable amount of time (and understandable given the public health situation). The receptionist was very friendly and more than happy to help, this was one of the reasons I was eager to re-register with Addison House as this friendly service is what I remember growing up. Overall I was really satisfied with the patient registration process, the one think I would change is publishing the surgery email address online.