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First class

Story from nhs.uk

"First class "

About: Northumbria Specialist Emergency Care Hospital

On 6th July after ringing 111 went tom NSECH Ambulatory care thinking they were going to say (time waster). They were so professional,quick blood test then just minutes after an ECG I was blue lighted to Freeman Cardiology where within 20 mins a stent was fitted in a blocked artery in my heart.Thanks to their quick action in NSECH I am now home and feeling great.A heartfelt thanks to the staff at Ambulatory care NSECH

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Responses

Response from Northumbria Specialist Emergency Care Hospital 3 years ago
Northumbria Specialist Emergency Care Hospital

Submitted on 13/07/2020 at 13:17
Published on nhs.uk at 17:09

Dear Brian,

Thank you very much for sharing your story with us. I’m delighted to read that you are now at home and are feeling great. This is fantastic news.

We’re very grateful that you took the time during your recovery, to recognise those staff in our ambulatory care unit who cared for you.

I will ensure this reaches the team this afternoon.

Thanks again and take care,

Tracy

Tracy Bruce

Head of Patient Experience

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