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"Excellent care"

About: Royal Berkshire Hospital

I went to A&E on the advice of 111 as I have a tracheostomy and believed it to be infected, the triage nurse got me straight in and isolated from others and I then saw a doctor straight away, prescribed IV antibiotics and taken to Dorrell ward within the space of 2 hours , the staff on Dorrell should receive a medal for their nursing care and compassion

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Responses

Response from Royal Berkshire Hospital 3 years ago
Royal Berkshire Hospital
Submitted on 08/07/2020 at 16:03
Published on nhs.uk on 09/07/2020 at 09:40


Dear Jayne

Thank you for posting about your experience at the Royal Berkshire Hospital. Your review has been shared with the staff in our Emergency Department and on the Head & Neck Ward, who will be very pleased to hear they provided such excellent care. We hope you are now recovering well.

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