My toddler daughter became very unwell, she had a high temperature and wasn't eating or keeping anything down. I phoned NHS 24 and the lady that I spoke to told me that because she has a temperature she will have to isolate for 7 days and the covid team would be in touch. After that the covid team phoned, asking why I requested a callback if I didn't think my daughter had COVID 19, after telling the call handler on the phone that it wasn't the covid team I wanted to speak to, he continued to laugh. He told me and my daughter to isolate. I wasn't happy with this as I knew my daughter was seriously unwell, I phoned my local hospital and they advised to phone NHS 24 and demand to see a doctor. 6 phone calls later and I finally got put through to the local on call doctor who reassured me it couldn't be covid and said to take my daughter in within an hour if her temperature wasn't down. An hour later the local doctor phoned me back to see how my daughter was, I explained that the temperature was still the same and he asked for her to be brought into A& E. Upon arriving at A& E the Doctor was waiting for us, he checked my daughter over and seen there was a sign of infection and also a reaction to her 1 year jags. I am very, very grateful for my local NHS hospital and cannot thank them enough.
"My poorly daughter"
About: NHS 24 / NHS 24 (111 service) NHS 24 NHS 24 (111 service) Western Isles Hospital / Accident & Emergency Western Isles Hospital Accident & Emergency HS1 2AF
Posted by Pamela249 (as ),
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