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Friendly and inviting

Story from nhs.uk

"Friendly and inviting"

About: Burnley General Hospital

Despite the current circumstances with covid, the staff were so upbeat and pleasant. It was lovely to speak with them. They were friendly and chatty and made me feel comfortable.

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Responses

Response from Burnley General Hospital 3 years ago
Burnley General Hospital

Submitted on 06/07/2020 at 12:03
Published on nhs.uk on 09/07/2020 at 08:34

Many thanks for taking the time to provide your feedback about your recent visit to Maternity Services at Burnley General Teaching Hospital. Our staff always strive to deliver safe, personal and effective care and it will be a pleasure to pass your thanks on to the team so they have the opportunity to see how much you appreciate the care and service they provide.

If there is anything further you would like to tell us about your experience then you can contact patient experience on 01254 734087 or by email at patientexperience@elht.nhs.uk

Thank you again for commenting and best wishes.

Sarah Ridehalgh

Patient Experience Facilitator

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