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"Smoking Cessation"

About: Lanarkshire Community Services / Stop Smoking Service

(as a service user),

I have smoked for over 50 years and as a result was diagnosed with COPD 6 years ago. I suffered an fairly severe exacerbation in February 2020 as a result it was imperative  I stop smoking.  I contacted the Smoking Cessation clinic in Hamilton and they provided support both by meetings and provision of smoking cessation aids.

Almost immediately Covid 19 impacted on the community and healthcare provision. However the Clinic continued to support me via the telephone and also delivered my aids to the door because I was shielding.  Their commitment and determination to provide service over this challenging period was very motivational to someone trying to stop smoking after all these years.  I would like to convey my sincere thanks to Jean and her team for their support and enthusiasm.

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Responses

Response from Allison Pettigrew, Senior Nurse, North Locality, NHS Lanarkshire 3 years ago
Allison Pettigrew
Senior Nurse, North Locality,
NHS Lanarkshire
Submitted on 21/07/2020 at 13:01
Published on Care Opinion at 13:17


picture of Allison Pettigrew

Hi

Thank you for taking the time to give such lovely, positive feedback and I will ensure that this is passed on to Jean and the Team.

We aim to provide an excellent standard of care for all our patients and it is so great to see that this has been your experience. We work hard to provide care and motivation to our patients to help support them follow their treatment plan and we are delighted that this has been so beneficial to you over this challenging time.

On behalf of myself and the team we would like to convey our thanks and say a massive well done to you! Your determination and hard work has helped you achieve your goal.


Kind regards

Allison

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