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"I believe that age discrimination affected my husbands care"

About: Bristol Royal Infirmary

(as a relative),

I believe that age discrimination in healthcare on Ward A604 at the Bristol Royal Infirmary killed my husband. DNR was put in place, following what felt like bullying of a vulnerable and profoundly deaf patient, against the wishes of both him and his wife.

Surgery was carried out in the absence of any instruction re: resuscitation, after he, and I, insisted the DNR was struck out of his record. Despite this, I was repeatedly told that no resuscitation or ventilation would be applied. He was not ventilated or moved to ICU, as we had originally been told he would be, and the doctors persisted in saying he wouldn’t be resuscitated or ventilated. An infinitely valuable life was prematurely ended.

Those of us left traumatised by the callousness and inhumanity of the treatment he, and we, received will never recover.  

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Responses

Response from Patient Experience & Regulatory Compliance Facilitator, University Hospitals Bristol and Weston NHS Foundation Trust 3 years ago
University Hospitals Bristol and Weston NHS Foundation Trust
Submitted on 06/08/2020 at 15:01
Published on Care Opinion at 15:42


Dear Bereavedbyageism

Thank you getting in touch with us. We are very sorry to hear about your concerns and would like to discuss this with you. Could you please contact our Patient Support and Complaints Team who will be able to look into this with you. They can be reached via 0117 342 1050, PSCT@uhbw.nhs.uk or by completing an online form on our website: https://www.uhbw.nhs.uk/form/86CE15A7F39FC14323B76C9B95C66165

Update posted by Bereavedbyageism (a relative)

I have not got in touch with you.I have raised my concerns thorugh careopinion. This is clearly a cut and pasted response. If I had had the slightest faith in PSCT then I would have already contacted you. I know from bitter previous experience that PSCT will solely seek to protect the organisation and not patients and carers. I will be addressing this through external organisations and not via the Trust.

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