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Ent telephone call

Posted By Morgan5656

"Ent telephone call"

About: Lincoln County Hospital / Ear, Nose and Throat

(as the patient),

I was a bit nervous before the call not having done this before thinking it would be a waste of time but l was relieved by the manner and knowledge the doctor l was speaking to made me feel at ease. He explained everything l needed to know to put my mind at rest. He also put me forward for a scan which made me feel a lot better. I was surprised how less made to feel and would certainly be happy to the telephone or video consultation again 

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Responses

Response from Sharon Kidd, Patient Experience Manager, Patient Experience, United Lincolnshire Hospitals NHS Trust 3 years ago
Sharon Kidd
Patient Experience Manager, Patient Experience,
United Lincolnshire Hospitals NHS Trust

Submitted on 10/07/2020 at 11:54
Published on Care Opinion at 11:54

picture of Sharon Kidd

Dear Morgam5656

Thank you for taking the time to share your story with us. It is really good to read that your virtual appointment with your doctor went well. We are keen as an organisation to promote and develop this service as part of standardised care.

Regards

Sharon

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