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Care Opinion

No contact with Key worker

Posted By Enelra

"No contact with Key worker"

About: Change Grow Live Cambridgeshire / Huntingdon

(as a service user),

My application for detox and rehab is being heard in a few days. No contact with key worker whilst other clients have weekly contact with their key workers.  Why is there such disparity and what are the guidelines for contact. 

Very unhappy and disappointed with this side of the service considering this key worker will present application to the panel.  Why is there no backfill or co-worker support. 

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Responses

Response from Paul Pescud, Service manager, Cambridgeshire, Change, Grow, Live 3 years ago
Paul Pescud
Service manager, Cambridgeshire,
Change, Grow, Live

Submitted on 02/07/2020 at 16:44
Published on Care Opinion at 16:44

picture of Paul Pescud

Hi Enelra

I'm so sorry you don't feel supported at this time. I will look into this. Can you email me directly at Paul.Pescud@cgl.org.uk so I can look at your information and give you an update. I can also then get your recovery co-ordinator to contact you asap.

Again Im sorry you feel the way you do but I will ensure we do everything to put it right.

Thanks

Paul

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